-- If no, what accessibility problems or obstacles did you encounter?

2. How far did you travel from your home? -------- Select -------- 0-5 Miles 5-10 Miles 10-20 Miles 20 Miles or more

3. What was the reason for your visit? -------- Select -------- Record Documents Search for Documents Other

-- If other, specify:

4. How long was your wait? -------- Select -------- 5-10 Minutes 10-20 Minutes 20-30 Minutes 30 Minutes +

5. Was there any difficulty during your visit? -------- Select -------- Yes No

-- If yes, please describe

6. How many visits, including today, have you made the Clerk’s Office in the last six months? -------- Select -------- 1-2 3-5 6+

7. Was the staff member who helped you friendly? -------- Select -------- Yes No

8. Was the staff member who helped you knowledgeable? -------- Select -------- Yes No

9. Do you plan to return to the Clerk’s Office? -------- Select -------- Yes No

10. How would you rate your Clerk’s Office experience overall? -------- Select -------- Excellent Good Satisfactory Poor

11. If you could make one suggestion to improve services, what would it be?