Information and Assistance
The Office for Aging is a central source for accurate, up-to-date information on programs, services and benefits for seniors and caregivers. Information is provided through the Senior Resource Line and Information and Assistance Representatives. Language interpretation services are arranged upon request.
The Senior Resource Line
Senior Resource Line staff is available to:
- Respond to questions regarding a wide variety of concerns
- Help identify needs and explore available options
- Make suggestions about appropriate services and make referrals to service providers in the community
What is available through the Senior Resource Line?
- Information about many topics including, financial benefits, home care, transportation, caregiver issues, mental health concerns, senior housing, and more.
- Links to local resources such as The Broome County Elder Services Guide, which is a comprehensive directory of programs and services available to Southern Tier midlife and older adults.
- Links to resources outside of Broome County. The Eldercare Locator helps people locate aging services in communities throughout the U.S. The National Council on Aging BenefitsCheckUp offers free services that help older adults and their families identify state and federal assistance programs.
Call us for help!
Information and Assistance Representatives
Information and Assistance Representatives are available to:
- Provide assistance with obtaining benefits
- Help fill out forms and applications
- Meet at community Senior Centers
- Make home visits to frail and homebound seniors when necessary
For Information and Assistance, call:
Information and Assistance Frequently Asked Questions
