BC Country

Attention Passengers:  Effective February 6, 2012 the pickup and drop off location at the Oakdale Mall will only be at Arby's.  

About B.C. Country
B.C. Country is available for Broome residents living in rural areas of Broome County who need to travel to the Triple Cities.  Among these rural areas are Whitney Point, Lisle, Port Crane, Harpursville, Kirkwood, Deposit, Windsor, Maine, Glen Aubrey, Chenango Forks, Chenango Bridge and certain locations in Vestal.  BC Country buses travel to these rural areas of Broome County on scheduled days of the week. 

Fares 

• The fare is $3.00 for each ride.
• Children under age 5 ride free when accompanied by an adult.
• Persons with disabilities* will be charged a reduced fare of $2.00 for each ride. 
• If you are 60 and older and show the Office for Aging identification card you will receive an envelope to make a confidential contribution of $1.25 toward the cost of the service; however, service will not be denied if you are unable to contribute. To receive an application for a card either call the Office for Aging at 607.778.2411 or download it from this site.
• Riders must pay exact fare. Pennies and rolled coins will not be accepted.  Drivers do not have change.   

* Persons with disabilities must have an ADA card to qualify

Accesibility for Persons with Mobility Devices

All our buses are wheelchair accessible; however, your mobility aid (wheelchair, scooter, etc.) must meet the measurement requirements below:

Width - cannot exceed 30 inches
Length - cannot exceed 48 inches (measured two inches above the ground)
Weight - cannot weigh more than 600 pounds when occupied

For information about days and hours of operation for a specific locations please call 607.763.TRIP

To Schedule a Ride Call 607.763.TRIP

For completed updated instructions to schedule a ride, click here.

Call the B.C. Country office at 607.763.8747 Monday through Friday during the hours of 9:00 a.m. and 3:30 p.m. for ride reservations.  If you are new to BC Country you may call 607.763.4464, press option 3, to speak with a dispatcher and to also receive ride information in the mail.  Please leave your name, address and return phone number to receive your ridership information in the mail. 

Current users of the system must call at least two business days in advance or up to one week in advance.  If traveling on a Monday, you will need to call before 3:30 PM on the preceeding Thursday .  BC Country is closed for service on Saturday and Sunday.   Please remember to reserve both your destination and return trips.  Note:  A trip is defined as a one-way ride.  Example:  If you want to travel to United Medical Associates from your home and back, you will have to schedule two trips.

Please be advised that the B.C. Country vehicle times fill up quickly. The more in advance you call for a ride, your chances are better of getting the times you want. BC Country is a shared ride service. The vehicle may stop along the way to pick up other riders, so plan on extra time for your trip.

To speed the process along, please be ready to leave the following information: Your name, the date of the ride, the time you want to be picked up and returned (if you have an appointment, please leave the appointment time as well), where you want to be picked up and returned and where you want to go.

How To Cancel A Ride
If your plans change, and you cannot go on a previously scheduled trip, it is very important that you call and cancel your reservation at least one hour before your scheduled pick up time. This will allow us to give the ride to someone else.

"No Show" Policy

If the driver goes to your pick up place and you are unavailable to ride, they are required to wait five minutes past your scheduled time and then you will be recorded as a "no-show". Please be aware that three no-shows in a thirty-day period may result in a thirty-day suspension of service.  The "no-show" policy includes late cancellations of trips made less than one hour to the scheduled trip time.  Cancellations are to be made more than one hour in advance to not be considered a "no-show"    Note:  A trip is defined as a one-way ride.  If you have mulitple trips scheduled, each trip must be cancelled. 

What to do when your bus comes
Your scheduled pick up time is only approximate. The driver will get to you as close to the schedule time as possible. However, there are factors beyond the driver's control such as traffic, weather, etc. that may affect your time.  The bus may also pick you up as much as fifteen minutes after you scheduled pick up time without being considered late.  

B.C. Country is a CURB TO CURB service. You don't need to wait outside, but you must be in a location where you can see the bus.  Drivers cannot go inside to get you. You need to be able to get to and from the vehicle by yourself, if you use a wheelchair you need to be able to get on to and off the wheelchair lift without the driver's assistance. The driver is only required to operate the wheelchair lift and to secure the wheelchair once you are on board or else you need to arrange ahead of time to have someone there to help you. We will be glad to let an aide ride with you. The fee will be $3.00 each ride; however, a ride needs to be reserved for the person assisting you as well.

Passenger Rules for Riding

The following are prohibited on any Broome County Department of Public Transporation vehicle.  Failure to abide by these rules may result in your being removed from the vehicle and your being suspended from riding.

• Eating or drinking of any substance on the bus.
• Consumption of alcohol and/or illegal substances.
• Smoking.
• Possession of weapons.
• Boarding the bus with hazardous or dangerous materials or devices.
• Behavior that is considered to a reasonable person to be dangerous, disruptive, obscene, threatening, violent, inciting or insulting language and/or gestures.
• Fighting or mock fighting.
• Throwing objects in the bus or out the windows.
• Using sound producing devices without earphones. (radios, boom boxes, mega-phones, etc).
• Panhandling and soliciting.
• Harassing or intimidating any person.
• Putting hands out the window.
• Putting hands on or touching other passengers without consent.
• Bicycling, rollerskating, rollerblading or skateboarding on the bus.
• Animals, except service animals.
• Lack of shoes, shirts, other appropriate attire.
• Placing of any objects in aisles or other places where a reasonable person would consider dangerous.